The Ultimate Guide to Manufacturing in China CA

08 Sep.,2025

 

The Ultimate Guide to Manufacturing in China CA

Want to Know How to Get Your Product Manufactured in China?

If you’re new to manufacturing, the idea of getting your product made in China might seem overwhelming. It may even feel out of reach.

Doriff supply professional and honest service.

Where do you start? How do you find manufacturers in China? You probably have quite a few questions…

Fortunately, I’ve created this easy-to-read guide on getting your product manufactured in China.

Keep reading, because you’re about to learn:

  • How to do business in China
  • Where to find manufacturers
  • How to choose the best manufacturer for you
  • How to protect your intellectual property rights
  • And how to ensure the manufacturing process goes smoothly

Pros & Cons of Manufacturing in China

What’s the big challenge companies face today? It’s getting new products to market as quickly and efficiently as possible. You’re probably aware that China offers the ability to manufacture a wide variety of products at competitive rates.

But before you embark on your Chinese manufacturing journey, it’s crucial to understand the advantages and disadvantages. The process can be challenging, so it’s important to determine if it’s the right decision for you.

Pros of Manufacturing in China

Lower Costs

A major reason many companies choose China is the cost savings. Labour can be up to 80% cheaper, though this depends on the complexity of your design.

However, remember to factor in shipping and duties, which you wouldn’t incur with domestic manufacturing. Also, all prices are negotiable, so don’t hesitate to be firm in your negotiations.

High Output and Fast Turnover

Chinese factories are known for their high capacity and quick turnaround times. The lower labour costs enable the hiring of more workers to handle large orders efficiently.

If your manufacturer promises a four-week turnaround, it’s likely to be met.

However, there are ethical considerations regarding low labour costs, but not all facilities are equally exploitative. Thorough research is essential.

Better Customer Service

Chinese manufacturers are eager for your business, often going above and beyond to secure it. Keep in mind that service levels may change after the contract is signed, so set clear expectations. We’ll discuss how to do this later in the article.

Market Expansion Opportunities

Manufacturing in China might also offer opportunities to market your products within the local market. With over 1.3 billion potential consumers, there’s significant potential for good returns.

Companies that outsource to China often find it easier, faster, and cheaper to enter the Chinese market.

Cons of Manufacturing in China

Intellectual Property Risks

Protecting and enforcing intellectual property (IP) in China can be costly and complex. While you may understand the need to protect your IP when selling in China, you must also safeguard yourself from your manufacturer.

Regulating and enforcing IP rights requires time and money. Always consult an attorney experienced in Chinese law. We’ll explore IP protection strategies in more detail later.

Finding Your Factory

One of the first challenges is finding the right factory for your products. This will require effort and due diligence to ensure you receive quality service. Building a relationship with a manufacturer across the globe isn’t easy.

However, many resources and strategies can make this process smoother and less stressful. We’ll cover how to find your manufacturer in detail later.

Language Barriers

If your Mandarin or Cantonese isn’t up to par, you may face communication challenges. Although China has opened up to international trade, not everyone is fluent in English. Hiring a translator can significantly ease the process.

Additionally, the difference in business culture adds complexity. It’s different from Western business practices, so you’ll need to be diligent in building relationships.

We’ll discuss Chinese business culture in more detail later.

Higher Minimum Order Quantities

Chinese factories often have higher minimum order requirements due to lower profit margins. If your company can’t meet these minimums, you might need to explore other options. If you find a factory willing to produce smaller orders, the price per unit might increase.

However, there are strategies to negotiate minimum order quantities (MOQs). We’ll go over these strategies later in this guide.

Shipping

Shipping can be a hassle and time-consuming, depending on your choice of shipping method. Be sure to consider the shipping costs, including duties and tariffs, when comparing manufacturing costs in China.

Quality Control

China has a reputation for quality issues, but it largely depends on the manufacturer and the products you have made. Opting for the cheapest option often results in lower quality, so it’s best to avoid this route.

To manage quality, consider hiring a trusted local agent to conduct in-person inspections. We’ll discuss how to create a quality control plan in more detail later.

“Made in China” Stigma

There’s a stigma attached to products made in China, but it’s not likely to change soon. While some consumers may prefer domestically manufactured goods, many purchase products made in China every day.

Some of the world’s top-selling brands have their products manufactured in China, so this shouldn’t be a deal-breaker.

Balance is Key

You won’t get all the benefits without some disadvantages. If you choose to manufacture in China, you’ll need to take steps to balance out the drawbacks.

It may sound complex, but it’s manageable, and we’ll delve into how to address these issues later in this guide.

Understanding Chinese Business Culture

Image source: Pixabay

China is a vast, diverse country, and its business culture can be quite perplexing for Westerners, especially if you’ve never conducted business there before. However, taking the time to understand cultural norms can significantly impact your success.

How to Network in China

Networking is crucial for success in China. To succeed, you need to grasp the concept of guanxi. In Western culture, it’s typical to negotiate contracts and start business relationships without much preliminary interaction. In China, however, you need to establish a relationship with your manufacturer before engaging in business.

So, what is guanxi? It refers to your network of connections or relationships within the Chinese market. Remember that Confucian values like trust, mutual reciprocity, and harmony are fundamental to every guanxi network.

Without guanxi, your chances of building a successful business in China are slim. Building this network is not something to rush. You’ll need to nurture these relationships and demonstrate that you’re a worthy addition to their network.

Developing strong guanxi will grant you access to decision-makers, local bureaucrats, and policy-makers. However, this does not mean you should resort to bribery—corruption is not accepted within a reputable guanxi network.

Chinese businesspeople value trust and tend to view business relationships with a long-term perspective. They are often hesitant to trust outsiders and will prefer business connections that come with recommendations from within their network. This is why building relationships is crucial for success.

Engage a reliable local contact who can connect you with established networks. If you have acquaintances with connections in China, now is the time to seek their help in making introductions. Chinese individuals prefer working with those recommended by someone they know over a ‘bigger’ or ‘better’ company they don’t have a personal connection with.

Alternatively, consider connecting through economic development groups in your country, professional business organizations, and services with strong, reliable networks.

How to Negotiate in China

The Chinese term for negotiation is tan pan, combining characters meaning “to discuss” and “to judge.” From a Chinese perspective, negotiations are primarily about building trust so that both parties can collaborate and benefit together.

Negotiations in China are delicate. You’ll need to be patient and maintain a good sense of humour. Avoid complaints or criticisms during negotiations, as these can be perceived as insults to their company. Instead, frame your feedback as suggestions for improvement that benefit both parties.

Chinese business culture values personal camaraderie over formal contracts. You’re more likely to secure a better deal if there is goodwill between you and your counterparts.

Negotiation in China is seen as a framework for long-term cooperation and problem-solving, rather than a one-time agreement. This ongoing process takes into account practical matters and context.

Many Chinese prefer this approach over the Western-style of creating contract-based absolutes. Americans often view Chinese negotiators as inefficient and vague, while Chinese see American negotiators as impersonal, impulsive, and overly focused on immediate gains.

To effectively compete in Chinese negotiations, you must adapt to their style, balancing the need for swift agreements on specific issues with the slower, relationship-building process.

Strategies for Successful Negotiation

1. Face-Time is Essential

You won’t build personal trust without face-to-face interactions. Attempting to finalise a contract through long-distance communication can be tedious and ineffective.

For the best results, plan your trips to China and spend at least a week on your first visit. Engage in non-business activities, such as sightseeing and social events, to build personal rapport, which will pave the way for smoother and faster negotiations later on.

2. Nothing is Agreed Until EVERYTHING is Agreed

In Western cultures, negotiations typically involve discussing and agreeing upon a list of open items, with each agreement considered final. However, in China, change is seen as a constant. All items are interconnected, and if one item changes, all items may be renegotiated.

If you’re uncomfortable with uncertainty, remain calm and patient. This is a cultural difference, not a tactic to mislead you.

3. Use Mediators

Using a mediator can be effective in a relationship-oriented culture. The trust established with a mediator can be transferred to you by association, making business dealings more personal.

Mediators can present disagreements in a non-threatening manner, which is beneficial in China, where maintaining harmony and protecting “face” are essential for a good business relationship.

Avoid directly confronting your Chinese counterparts with strong disagreements. If negotiations become stalled, communicate through a mediator. By understanding both parties and their priorities, the mediator can help achieve a compromise.

4. Patience, Patience, and More Patience

Patience is crucial when doing business in China. Negotiations can be a lengthy process, often requiring multiple approvals. Unlike the fast-paced decision-making valued in the U.S., Chinese decisions typically involve a slower, more deliberate process.

Plan for extra time in the negotiation process and manage expectations regarding timing.

11 Key Things to Remember When Negotiating in China

  1. Learn Basic Phrases
    Knowing a few polite phrases in Mandarin or Cantonese can leave a positive impression on your potential manufacturer. Making an effort to learn some basic expressions before you meet can go a long way.
  2. Hire a Skilled Translator
    Engage a seasoned translator who is on your side. They can help bridge communication gaps and ensure that nuances are accurately conveyed.
  3. Patience in Early Meetings
    Don’t be surprised if your initial meetings yield minimal results. The Chinese prefer to build a relationship and understand who they are dealing with before delving into business discussions.
  4. Repetitive Demands
    It’s common for your counterpart to restate the same demands in various ways during negotiations. Be prepared for this repetitive approach.
  5. Decision-Maker Interventions
    It’s possible that after hours of negotiation, the decision-maker may step in and object to the terms agreed upon. Stay flexible and patient as negotiations can evolve.
  6. Ongoing Negotiations
    Negotiations are not finalised until everything is agreed upon. Issues can arise at any point, requiring further discussions and potential renegotiations.
  7. Treat Promises with Caution
    Be cautious with promises made during negotiations. Claims of connections with government officials, sales channels, or suppliers should be taken with a grain of salt unless supported by tangible evidence.
  8. Strategic Compromise
    Have some demands that you can insist on and later concede to show that you are making compromises. While these demands may not be crucial to you, they can create the impression that you are making concessions.
  9. Maintain Confidence
    Appear confident and take your time with decisions, even if you feel otherwise. Showing eagerness to close a deal could lead the Chinese company to believe they have the upper hand in negotiations.
  10. Avoid Rushing
    Don’t rush the process. Ensure you are well-rested and mentally prepared before meetings. Negotiations can be slow and challenging, especially if you are jet-lagged.
  11. Budget for Follow-Up Visits

Plan for additional visits if necessary, as achieving everything in one trip can be difficult. Remember, processes in China often take longer than anticipated.

How to Tell if Your Meeting Was Good or Bad

It can be challenging to gauge the success of a meeting in China. Chinese businesspeople often avoid expressing true feelings to save face, so they might tell you everything is going well even if it isn’t.

Saving face is crucial in Chinese culture, so they may avoid uncomfortable situations by not openly expressing dissatisfaction. If they say yes but nothing progresses, it’s likely to avoid direct conflict.

If your counterpart rarely makes eye contact, don’t be alarmed. Many foreigners interpret this as disinterest or lack of attention, but it’s often a cultural norm rather than a sign of disengagement.

To accurately assess the outcome of your meeting, it’s beneficial to have knowledgeable advisors who speak Chinese, understand the culture, and can interpret body language.

Social Hierarchy and Status in Chinese Business

Understanding social hierarchy and status is essential in Chinese business culture. Several key points are important:

  • Hierarchy Matters: People strive for managerial or director positions and often view lower levels with less regard. Lower-ranking individuals are typically discouraged from sharing ideas or taking initiative.
  • Respect Hierarchical Order: Always address and introduce higher-ranking individuals before those of lower rank. This is crucial to avoid offending anyone.
  • Meeting Etiquette: Sit in the designated position in meetings to prevent offending others. Toasting with your glass higher than a senior’s can also be seen as disrespectful.
  • Cultural Sensitivity: These cultural norms can be subtle. Investing in cultural training or working with someone familiar with Chinese customs, especially someone knowledgeable about the specific company, can help you avoid these pitfalls.

How to Dress When Doing Business in China

Whether you’re a man or a woman, dressing conservatively is crucial when doing business in China.

For Men: You should wear a suit and tie. Leave behind any flashy or humorous ties; opt for something classic and understated. The goal is to present yourself as sophisticated and professional. A well-chosen watch or a simple wedding band are suitable accessories.

For Women: Choose pastel or darker colours instead of bright, bold hues. Your skirt should fall well below the knee, and high heels should be modest—preferably no more than an inch or two high. Open-toed shoes can be seen as unprofessional, so it’s best to avoid them. It’s important to not tower over your business counterparts.

Etiquette in China

Sending a sincere follow-up after a meeting is a good practice. Within 48 hours of your meeting, write a positive and polite to thank your hosts for their time. Summarize the advantageous terms discussed and outline the agreed-upon points. This will help strengthen your guanxi and move your relationship forward.

Get Business Cards

Exchanging business cards is a crucial part of first meetings. Ensure your cards have information on both sides: one side should feature simplified Chinese characters, while the other side should have the English translation. Avoid traditional Chinese characters, as these are typically used in Hong Kong or Taiwan. Consider using a translation service familiar with the local dialect of the city you’re visiting to ensure accuracy.

When presenting your card, hold it with both hands, with the Chinese characters facing the recipient. This gesture shows respect and refinement. When you receive their card, take a moment to read it before placing it in a case—never stuff it into your pocket.

Gift Giving

Be prepared to exchange gifts with your Chinese counterparts. It’s common for them to offer a gift at the end of your meeting or stay, and it’s courteous to reciprocate. While you don’t need to select an expensive gift, it’s thoughtful to choose something that represents your home city or region.

The Main Manufacturing Cities in China

Shanghai

Shanghai, located on China’s central coast, is home to one of the largest and busiest ports in the world. It is a major economic, financial, trade, and shipping hub. Key products manufactured here include communication equipment, automobiles, textiles, electronics, steel, chemicals, petrochemicals, and biomedicine.

Nearby cities Ningbo and Hangzhou, connected to Shanghai by the Hangzhou Bay Bridge and high-speed rail, are also significant in heavy manufacturing of both consumer and commercial goods.

Beijing

North of Shanghai, Beijing stands out as another leading manufacturing city. It focuses primarily on pharmaceuticals and electronics, and is also a leader in bioengineering and information technology.

Tianjin

Located south of Beijing on the west coast of the Bohai Gulf, Tianjin is connected to Beijing and boasts the largest port in northern China. Situated on the Haihe River Estuary, it serves 11 provinces and Mongolia. Tianjin is a key player in aerospace and aviation, mobile phones, automobiles, and alternative energy products.

Guangzhou

As the main manufacturing hub of the Pearl River Delta, Guangzhou is home to thousands of factories, producing everything from toothpicks to automobiles. Located in Southern China, its primary industries include automobiles, electronics, and petrochemicals. Global brands such as Toyota, Honda, Nissan, Panasonic, Sony, Ericsson, and Haier have their products manufactured here and maintain headquarters in the city.

Shenzhen

Directly north of Hong Kong, Shenzhen is renowned as the world’s manufacturing hub for electronics and hosts the second busiest port globally. Its logistics sector is one of the most advanced in China. Prominent global brands such as Apple, LG, ZTE, and Huawei have their products manufactured here.

With a better understanding of China’s business culture and key manufacturing cities, you’re now ready to prepare for your search for manufacturers.

What You Need to Know Before You Start the Process

Before beginning your search for a manufacturer, you should consider three key factors: product, price, and quantity. Knowing these details will make it much easier to find a quality manufacturer that meets your needs.

What Do You Want to Produce?

If you haven’t decided yet, now is the time to clarify what you want to produce. Having a clear plan will help you identify a manufacturer that specializes in your product. For example, if you want to produce denim jeans, focus on manufacturers who specialize in denim clothing.

What’s the Sales Price?

Determine your sales price to understand how much you can spend on manufacturing each item while still making a profit. Consider all your start-up costs to figure out your budget for production. If you plan to sell your product for $30 and other costs amount to $5, you’ll have less than $20 available for production to ensure a good profit margin.

How Many Do You Need?

Knowing your budget will help you determine the quantity you need. Manufacturers in China often have a minimum order quantity (MOQ). By knowing how many units you require, you can quickly narrow down your options when selecting a manufacturer.

Once you have these details, you’ll be well-prepared to research and find potential suppliers for your product.

Where to Find Chinese Manufacturers

With a solid understanding of doing business in China, a clear idea of what you want to produce, your budget, and the quantity required, it’s time to start searching for your manufacturer. It’s crucial to approach this step with diligence, as finding the right partner involves thorough research.

Without proper due diligence, this process can become exhausting and costly. If you’re new to sourcing from China, locating quality manufacturers that align with your needs may be challenging and may sometimes feel like an endless search.

Patience is key—take the time to find the ideal partner for your business. Here’s how you can start finding Chinese manufacturers:

Online Directories

Online directories are an excellent and cost-effective starting point. They often feature profiles of hundreds or thousands of manufacturers. Here are some top options:

Alibaba.com

Alibaba is the world’s largest online directory of manufacturers and suppliers. It features thousands of verified manufacturers with strong performance ratings. The site is user-friendly and provides a reliable trade assurance rating to ensure a safe trading experience.

GlobalSources.com

Global Sources, Alibaba’s main competitor, offers a comprehensive directory of manufacturers. While it lacks a trade assurance feature, it includes extensive ratings and some support. It’s advisable to read as many reviews as possible. If you can’t find what you need on Alibaba, Global Sources can be a useful alternative.

HKTDC.com

The Hong Kong Trade Development Council (HKTDC) supports Hong Kong-based suppliers and organizes trade shows at the Wan Chai exhibition centre in Hong Kong. This site predominantly features Hong Kong companies. Be aware that some listings may include trading companies rather than manufacturers, which we will discuss further below.

Made-in-China.com

As one of the major players in the market, Made-in-China.com primarily focuses on larger items. While its rating system may not be as robust as others, the site offers quality inspection and reporting services. It’s particularly useful for sourcing industrial products and parts.

Additional Tips for Finding Manufacturers

  • Check for Authenticity: Verify the legitimacy of manufacturers by requesting samples, visiting their facilities (if possible), and reviewing their certifications.
  • Evaluate Their Capabilities: Ensure the manufacturer has the capacity and expertise to produce your product to your specifications.
  • Understand the Type of Company: Be aware of the difference between trading companies and actual manufacturers. Trading companies act as intermediaries and may not produce goods themselves, which can affect product quality and pricing.
  • Seek Recommendations: Utilize your network for recommendations or use industry-specific forums and groups to find reputable manufacturers.

By leveraging these resources and following these tips, you’ll be better positioned to find a reliable Chinese manufacturer that meets your needs.

How to Effectively Use Online Directories and Other Strategies to Find Chinese Manufacturers

When searching for Chinese manufacturers, leveraging online directories can be an effective starting point. However, a strategic approach can significantly improve your chances of finding a reliable and suitable manufacturer.

The Trick to Using Online Directories

  1. Target Manufacturer Clusters

In China, manufacturing often occurs in geographical clusters. Identifying these clusters can help you find the best manufacturers for your product category. For example:

  • Electronics: Fujian province
  • Plastic Molding: Zhejiang province

Instead of searching for individual factories, look for clusters related to your product. Visit these areas in person to explore various options and find the best manufacturer.

  1. Use Online Directories for Price Checking

Online directories are valuable for price comparison. If you’re unsure whether your supplier’s pricing is fair, you can request quotes from other similar factories listed on these platforms. This helps you gauge the price range and ensure you’re getting a competitive deal.

  1. Visit Manufacturers in Person

While online directories provide initial information, many of the best factories might not be listed online. Visiting manufacturers in person allows you to:

  • Inspect Facilities: Verify their production capabilities and quality.
  • Build Relationships: Strengthen your guanxiwang network.
  • Find Unlisted Factories: Discover high-quality manufacturers not present online.
  1. Prepare for Your Visit

If you choose to visit manufacturers, follow these steps to ensure a smooth process:

  • Find Manufacturers in Advance: Use online directories to create a list of potential manufacturers specializing in your product.
  • Plan Your Questions: Prepare a comprehensive list of questions to ask during your visit, covering aspects such as production capabilities, quality control, and lead times.
  • Set Up Meetings: Schedule appointments with your selected manufacturers before your trip to maximize efficiency.
  • Use a Translator: If you’re not fluent in Chinese, hire a reliable local translator to assist with communication and ensure clarity.
  • Examine Samples: Request to inspect samples of their work to assess quality before making any commitments.

If traveling is not feasible, consider sending a trusted representative to perform these tasks on your behalf.

Additional Strategies

  1. Attend Trade Shows

Trade shows are excellent opportunities to connect with top suppliers and manufacturers who might not be listed on online directories. They offer a chance to:

  • Network: Meet suppliers and industry experts.
  • Discover Hidden Gems: Find manufacturers with a strong reputation but limited online presence.

Notable trade shows include:

  • Canton Fair: The largest sourcing trade show in China.
  • East China Fair: Held in Shanghai, covering a wide range of industries.

If you can’t travel to China, look for trade shows in the U.S. with significant Chinese participation, like the International Consumer Electronics Show (CES) in Las Vegas.

  1. Factory Tours

Companies that offer factory tours can streamline your search process by organizing visits to multiple factories. They handle logistics such as transportation, translators, and accommodations. Some popular tour operators include:

  • Easyimex
  • Chinese-manufacturer
  • EasyTourChina
  1. Social Media

Social media platforms can provide feedback and reviews of potential suppliers, although they are not the primary tool for finding manufacturers. Use platforms like LinkedIn to connect with industry professionals and join groups focused on sourcing in China:

  • China Sourcing
  • China Sourcing Forum
  • China Sourcing, Networking, Import, Export, Trading, Manufacturing
  • China Sourcing Group

Social media can complement other methods by offering insights into suppliers’ reputations and previous experiences.

How to Effectively Find Chinese Manufacturers: Comprehensive Strategies

Finding a reliable Chinese manufacturer involves a multi-faceted approach. Here’s a detailed guide to help you use various strategies effectively:

1. Subscribe to Trade Magazines

Why: Trade magazines are valuable for gaining insights into industry trends and discovering reputable suppliers. Over time, these publications can help you identify top manufacturers and stay informed about the market.

How:

  • Look for industry-specific magazines related to your product category.
  • Subscribe to both local Chinese trade magazines and international ones that cover the Chinese market.

Find Trade Magazines: Search online for trade publications relevant to your industry, or check industry associations for recommendations.

2. Perform a Deep Dive on Search Engines

Why: Manufacturers’ websites might not always be optimized for SEO, making it necessary to dig deeper to find reliable suppliers.

How:

  • Use various search terms: manufacturer, supplier, wholesale, wholesaler, and distributor.
  • Look beyond the first few pages of search results.
  • Check multiple search engines, including Baidu (China’s version of Google), especially if you have Chinese language support.

Tips:

  • Search for specific product terms combined with “manufacturer” or “supplier.”
  • Don’t dismiss a manufacturer based on an unattractive or outdated website. Instead, contact them and request samples.

3. Referrals

Why: Referrals from industry connections or existing partners can lead to trustworthy and high-quality manufacturers.

How:

  • Reach out to your network for recommendations.
  • Join industry forums, attend industry events, and leverage any business relationships you have.

Tips:

  • Ask for detailed feedback on the recommended manufacturers.
  • Verify the credibility of the referrer and the recommended supplier.

4. Commission-Based Sourcing Agents

Why: Sourcing agents can help identify and verify suppliers, saving you time and effort.

How:

  • Hire a commission-based agent who is experienced and well-regarded.
  • Expect fees to range from 3% to 10% of the purchase price.

Tips:

  • Be actively involved in the process; don’t rely solely on the agent for quality control or cost management.
  • Be aware of any potential hidden commissions between the agent and the manufacturer.

5. Sourcing Service Providers

Why: These providers manage the entire sourcing process, including supplier identification, negotiation, and quality control.

How:

  • Hire a full-service sourcing provider to handle all aspects of manufacturing.
  • Be prepared for higher upfront costs compared to commission-based agents.

Pros:

  • Reduces the stress and complexity of managing manufacturing.
  • Provides comprehensive support in quality control and logistics.

Cons:

  • Higher costs.
  • Less opportunity to learn about the Chinese market firsthand.

6. Trading Companies

Why: Trading companies can be a convenient option for small orders but often come with higher costs.

How:

  • Identify whether the company is a trading company or a direct manufacturer.
  • Ask to visit their factory to verify their claims.

Tips:

  • Ensure the trading company isn’t misrepresenting itself as a manufacturer.
  • Verify the supply chain and product quality to avoid issues.

7. Factory Visits

Why: Visiting factories personally allows you to assess production capabilities, quality, and working conditions directly.

How:

  • Make a list of 3-5 top manufacturers from your research and visit them.
  • Use the visit to evaluate the facilities, review samples, and build relationships.

Tips:

  • Prepare questions and topics in advance.
  • Consider hiring a local translator to aid communication.

8. Attend Trade Shows

Why: Trade shows provide a platform to meet and evaluate numerous suppliers in one location.

How:

  • Attend major trade shows such as the Canton Fair or the East China Fair.
  • Network with suppliers and other industry professionals.

Tips:

  • Research the list of attendees before the show.
  • Reach out to potential manufacturers in advance to arrange meetings.

9. Utilize Factory Tours

Why: Factory tours offer a structured way to visit multiple manufacturers efficiently.

How:

  • Engage companies that offer organized factory tours, handling logistics and arrangements.

Popular Tours:

  • Easyimex
  • Chinese-manufacturer
  • EasyTourChina

10. Social Media

Why: Social media can provide additional insights and reviews of potential suppliers.

How:

  • Search for relevant LinkedIn groups and networks.
  • Monitor reviews and feedback about manufacturers.

Tips:

  • Validate information found on social media with additional sources.
  • Use social media to connect with industry experts and gather insights.

To find the ideal Chinese manufacturer, employ a mix of these strategies. Visiting factories, leveraging trade magazines, using sourcing agents, and attending trade shows will enhance your chances of finding a reliable partner. Stay proactive, thorough, and engaged throughout the process to ensure successful manufacturing partnerships.

Next Steps: As you progress, focus on how to keep track of all the information you gather during your research phase to make informed decisions.

How to Choose the Right Chinese Manufacturer

Selecting the right Chinese manufacturer is crucial for the success of your product. Here’s a step-by-step guide to help you evaluate and choose the best manufacturer for your needs:

1. Define Your Criteria

Before you start evaluating manufacturers, clearly define what you’re looking for:

  • Product Quality: Specifications, standards, and certifications.
  • Production Capacity: Can they meet your volume requirements?
  • Cost: Does their pricing align with your budget?
  • Lead Time: How quickly can they deliver?
  • Experience: Do they have a track record in your industry?
  • Communication: Are they responsive and clear in their communication?

2. Initial Screening

Use your master list to conduct initial screenings:

  • Check for Red Flags: Look for signs of potential issues like unprofessional websites or inconsistent information.
  • Verify Credentials: Confirm their business license, certifications, and other credentials.

3. Evaluate Manufacturer’s Capabilities

Assess their ability to meet your requirements:

  • Visit the Factory: If possible, visit their facility to inspect their equipment, production processes, and working conditions.
  • Request Samples: Order samples to evaluate the quality of their products. Ensure they meet your specifications.

Questions to Ask:

  • What is their production capacity?
  • What quality control measures do they have in place?
  • Can they provide references or case studies from similar projects?

4. Analyze Costs and Terms

Compare pricing and terms from different manufacturers:

  • Request Detailed Quotes: Ensure you get a breakdown of all costs, including production, shipping, and any additional fees.
  • Negotiate Terms: Discuss payment terms, lead times, and minimum order quantities (MOQs).
  • Review Contracts Carefully: Pay attention to terms and conditions, including warranties and return policies.

Questions to Ask:

  • What is the price per unit and what does it include?
  • Are there any additional costs or fees?
  • What are the payment terms and options?

5. Assess Communication and Support

Evaluate their responsiveness and support:

  • Test Communication: Assess how quickly and effectively they respond to your inquiries.
  • Support Availability: Check if they offer support during and after production.

Questions to Ask:

  • How often will you receive updates on your order?
  • What is their process for handling issues or complaints?

6. Verify Reputation and Reliability

Conduct background checks to ensure their reliability:

  • Check Reviews and References: Look for feedback from other clients. Ask for references and contact them.
  • Look for Certifications: Verify any industry-specific certifications or quality standards.

Questions to Ask:

  • Can you provide references from other clients?
  • Do you have any industry certifications?

7. Evaluate Their Financial Stability

Assess the financial health of the manufacturer:

  • Check Financial Records: If possible, review their financial stability to ensure they can handle your order without issues.
  • Assess Their Market Position: Look at their reputation and presence in the market.

Questions to Ask:

  • How long have you been in business?
  • What is your annual production volume?

8. Consider Long-Term Potential

Think about the potential for a long-term partnership:

  • Assess Fit: Ensure their business practices and values align with yours.
  • Evaluate Scalability: Consider if they can grow with you as your business expands.

Questions to Ask:

  • Are you open to scaling production if needed?
  • How do you handle changes in order volume?

Final Steps

  1. Shortlist Your Top Choices: Based on your evaluations, narrow down your list to 2-3 top manufacturers.
  2. Conduct Final Negotiations: Finalize terms and agreements with your selected manufacturers.
  3. Sign Contracts: Ensure all agreements are documented in a formal contract.
  4. Start a Trial Order: Place a smaller trial order to test their performance and reliability before committing to larger volumes.

By following these steps, you can effectively evaluate and choose the right Chinese manufacturer for your needs, ensuring a successful and smooth manufacturing process.

Key Questions to Ask Chinese Manufacturers

When selecting a manufacturer in China, asking the right questions is crucial to ensure you partner with a reliable and competent company. Here’s a comprehensive list of questions you should consider:

1. Company Overview

  • How long have you been in business?
    • Understanding their experience can give insights into their reliability and stability.
  • Can you provide company registration and business license details?
    • Verify their legitimacy and check if they are registered properly.
  • What is your manufacturing capacity?
    • Ensure they can handle your order volume and scale as needed.

2. Product Specifications

  • What is your experience with manufacturing products similar to mine?
    • Assess their expertise in your specific product category.
  • Can you provide references or case studies of similar projects?
    • This helps validate their capability and quality.
  • What are your capabilities regarding technical specifications and customizations?
    • Confirm if they can meet your exact product requirements and specifications.

3. Quality Control

  • What quality control processes do you have in place?
    • Understand their methods for ensuring product quality and consistency.
  • Do you have any quality management certifications (e.g., ISO )?
    • Certifications can be a good indicator of their commitment to quality.
  • Can you provide samples before we place a full order?
    • Ensure you can evaluate the quality of their work before committing to large quantities.

4. Compliance and Standards

  • Can you meet the compliance standards required for my market (e.g., CE, UL, FDA)?
    • Verify if they are aware of and can meet the necessary regulatory standards.
  • What documentation and certificates can you provide for product compliance?
    • Check if they can provide the necessary compliance documentation.

5. Production and Lead Times

  • What is your typical production lead time?
    • Ensure their timeline aligns with your business needs and deadlines.
  • What is the expected delivery time for a full order?
    • Get a clear picture of how long it will take to receive your order.

6. Pricing and Payment Terms

  • What is the pricing structure, and what does it include?
    • Ensure you understand all costs involved, including any potential hidden fees.
  • What are your payment terms and options?
    • Confirm payment methods, terms, and any necessary down payments.
  • Do you offer discounts for larger orders?
    • Inquire about bulk order discounts if applicable.

7. Order and Shipping Terms

  • What are your minimum order quantities (MOQs)?
    • Ensure their MOQ fits with your business needs and budget.
  • Do you offer sample orders, and if so, what is the cost?
    • Check if you can place a smaller trial order to test their capabilities.
  • What are your shipping options and costs?
    • Understand their logistics capabilities and the cost of shipping.

8. Communication and Support

  • Who will be my main point of contact?
    • Ensure you have a dedicated person to handle your inquiries and issues.
  • How do you handle communication and updates during the production process?
    • Check their responsiveness and the frequency of updates.

9. Risk Management and Issues

  • How do you handle defective products or production issues?
    • Understand their process for addressing quality problems or defects.
  • What is your policy on returns and refunds?
    • Clarify the process and terms for returns or refunds if needed.

10. Long-Term Partnership Potential

  • Are you open to long-term partnerships and continuous improvement?
    • Gauge their interest in building a lasting business relationship and improving processes.
  • Can you scale production if my demand increases?
    • Confirm their ability to handle increased volumes in the future.

Final Tips

  • Document Everything: Keep a detailed record of all communications, agreements, and contracts.
  • Verify Claims: Cross-check all information provided and request third-party verification if needed.
  • Visit the Facility: If possible, visit the manufacturing site to get a firsthand look at their operations and quality controls.

Key Questions to Ask a Chinese Manufacturer

When evaluating potential manufacturers, it’s essential to ask detailed questions to gauge their suitability and reliability. Here’s a comprehensive list of questions to ensure you cover all critical aspects:

1. Minimum Order Quantity (MOQ)

  • What is your Minimum Order Quantity (MOQ)?
    • Understand the smallest order size they are willing to process and ensure it aligns with your needs.

2. Sample Pricing

  • What is the cost for a sample of my product?
    • Determine whether there is a charge for samples and what that cost includes. Some manufacturers offer free samples or charge a refundable deposit.

3. Production Costs

  • What are the full production costs for my order?
    • Request a detailed breakdown of costs, including production, shipping, tariffs, and any additional fees.

4. Production Time

  • How long will it take to manufacture my product?
    • Get an estimate of the production timeline based on your order size and product complexity.

5. Manufacturing Expertise

  • What is your area of expertise in manufacturing?
    • Ensure the manufacturer specializes in the type of product you want to produce.
  • Have you produced products similar to mine before?
    • Check their experience with similar products to gauge their capability.

6. Payment Terms

  • What are your payment terms?
    • Clarify the payment structure, such as upfront payments, credit terms, or payment plans.

7. Price Variability

  • Under what circumstances could the price change?
    • Discuss factors that could affect pricing, such as material costs or market fluctuations.

8. FOB Point

  • What is your FOB (Free On Board) point?
    • Understand where the responsibility for shipping and ownership transfers from the manufacturer to you.

9. Liability Insurance

  • Can you provide liability insurance for the products?
    • Ask if they can supply a certificate of liability insurance to cover potential recalls or issues.

10. Customer Profile

  • What is your usual customer profile?
    • Determine if they typically work with large brands or smaller businesses and how that might affect your relationship.

11. Factory Size and Capacity

  • How large is your factory and how many employees do you have?
    • A larger factory with more employees can indicate greater experience and capability.

12. Quality Assurance

  • What quality assurance measures do you have in place?
    • Ask about the steps and checkpoints throughout the production process to ensure product quality.

13. Material Sourcing

  • Where do you source your materials from?
    • Inquire about their suppliers and the quality of the materials used.

Negotiating MOQs

Minimum Order Quantities (MOQs) are often negotiable, and understanding the reasons behind them can help in negotiations. Here are some strategies to consider:

  1. Understand the MOQ Justification:
    • Manufacturers may set MOQs based on their suppliers’ minimums or the cost of setup and production. Knowing this can help you negotiate effectively.
  2. Discuss Your Needs:
    • Clearly explain your situation and why you need a lower MOQ. Manufacturers may be willing to accommodate if they understand your requirements.
  3. Offer a Larger Initial Order:
    • If possible, commit to a slightly larger initial order with the understanding that future orders may be smaller. This can help the manufacturer feel secure in making an exception.
  4. Seek a Compromise:
    • Negotiate a lower MOQ for an initial trial run or a smaller order, with the agreement to increase the order size in the future if the product meets your expectations.
  5. Combine Orders:
    • If you have other products or can combine orders with another buyer, this can help meet the manufacturer’s MOQ while addressing your needs.
  6. Leverage Long-Term Potential:
    • Highlight the potential for long-term business and larger future orders to incentivize the manufacturer to lower their MOQ for your initial order.

By asking these key questions and using negotiation strategies, you can better evaluate and select a Chinese manufacturer that aligns with your business needs and goals.

Streamlining Material and Components

To manage MOQ (Minimum Order Quantity) requirements effectively and lower your overall costs, you can employ several strategies to streamline materials and components. Here’s how you can approach it:

1. Streamline Materials and Components

  • Consolidate Materials:
    • Minimize the Variety: Use fewer types of materials in your product to simplify sourcing and manufacturing. This helps reduce the MOQ for each material.
    • Common Components: If possible, select materials and components that are commonly used by the manufacturer, reducing the complexity and cost of procurement.
  • Standardize Parts:
    • Common Design Elements: Use standardized components that are already available in the market. This reduces the need for custom parts and can lead to lower MOQs.

2. Limit Customization

  • Reduce Custom Features:
    • Pre-existing Designs: Opt for products based on standard factory designs with minimal custom features. This keeps the manufacturer’s production process efficient and cost-effective.
    • Branding Only: Instead of designing unique components, consider adding your own branding or minor modifications to existing designs.
  • Adapt to Standard Specifications:
    • Factory Standards: Base your product on the manufacturer’s standard components and designs. This helps in meeting MOQ requirements without significant customization costs.

3. Offer to Pay a Higher Price

  • Incentivize Smaller Orders:
    • Premium Pricing: Propose paying a higher unit price to compensate for the smaller order size. This makes the lower MOQ more attractive to the manufacturer.
  • Cover Additional Costs:
    • Extra Fees: Offer to cover additional costs associated with smaller production runs, such as setup or tooling fees, to reduce the manufacturer’s financial risk.

4. Use the Same Components Across Product Lines

  • Component Sharing:
    • Multi-Product Strategy: If you have multiple products, use the same components across different product lines. This helps in meeting MOQs for those components and can lead to cost savings.
  • Design Variations:
    • Modular Design: Design products with interchangeable parts to achieve economies of scale for components.

5. Negotiate MOQs

  • Understand the Manufacturer’s Perspective:
    • Reasoning: Determine why the MOQ is set. It could be due to production costs, material procurement, or other factors.
  • Propose Compromises:
    • Customized Solutions: Offer to cover specific costs or make concessions in other areas to meet their MOQ requirements.
  • Flexible Orders:
    • Incremental Orders: Suggest starting with a smaller order and increasing the volume in subsequent orders based on initial performance.

Due Diligence:

Perform thorough due diligence to ensure the manufacturer you select is reliable and capable. Here’s how:

1. Ask for References

  • Request Contact Information:
    • Current Clients: Ask for references from current clients, ideally similar in size or industry to your business.
  • Evaluate References:
    • Key Questions: Ask about product quality, defect rates, shipment issues, deadline adherence, and overall satisfaction.
  • Verify Responses:
    • Calls: Conduct interviews with references for more detailed and candid feedback.

2. Check Online Presence and Ratings

  • B2B Platforms:
    • Review Profiles: Examine the manufacturer’s profiles on major B2B platforms for ratings and reviews.
  • Search Online:
    • Reputation Check: Search the manufacturer’s name online for any negative reviews or scam alerts.

3. Verify Certifications and Documents

  • Request Key Documents:
    • Chinese Business License: This is essential for verifying the manufacturer’s legitimacy and business status.
  • Verify Authenticity:
    • Check Details: Ensure the business license is valid and authentic. You can use services like China Checkup for verification.
  • Review Certifications:
    • Quality and Compliance: Obtain and review certificates related to quality management systems, social compliance, and other relevant standards.

By employing these strategies and conducting thorough research, you can effectively manage MOQs, ensure you are working with a reputable manufacturer, and safeguard the quality and cost-effectiveness of your products.

Key Documents and Certifications for Verifying a Chinese Manufacturer

When evaluating a Chinese manufacturer, verifying their legitimacy and operational standards is crucial. Here’s a comprehensive guide to understanding and requesting the essential documents and certifications:

1. Bank Account Certificate

  • Purpose: Confirms that the manufacturer’s business bank account is legitimate and that payments will be directed to the correct account.
  • What to Look For:
    • Ensure the bank account certificate matches the business name and address on other documents.
    • Verify that the account is a business account, not a personal one.
  • Why It Matters:
    • Fraud Prevention: Helps avoid scams where payments might end up in a personal account.
    • Security: Business accounts typically offer better protection and oversight.

2. Tax License (Tax Registration Certificate)

  • Purpose: Provides evidence that the manufacturer is registered for tax purposes in China.
  • What to Look For:
    • Similar details as the business license (company name, address, scope of operation).
    • Confirm that it supports the business license information.
  • Limitations:
    • Forgery Risk: Tax licenses can also be faked, so cross-checking with the business license is crucial.
    • Verification: There’s no public verification for tax registration certificates, so rely on the business license for primary validation.

3. ISO Certificate

  • Purpose: Validates that the manufacturer follows a recognized quality management system.
  • What to Look For:
    • Scope of Certification: Ensure the ISO certificate covers the processes relevant to your product.
    • Registrar Details: Check the registrar’s credentials and confirm with the registrar that the certificate is valid.
    • CNAS Accreditation: Ensure the registrar is accredited by the China National Accreditation Service for Conformity Assessment (CNAS).
  • Why It Matters:
    • Quality Assurance: Ensures that the manufacturer has systems in place for consistent quality.
    • Verification: Independently verify the certificate to avoid deception.

4. ISO Certificate

  • Purpose: Demonstrates that the manufacturer manages environmental impact and resource efficiency.
  • What to Look For:
    • Scope and Coverage: Check that the certification applies to the relevant processes and factory areas.
    • Registrar and Accreditation: Confirm the certificate’s validity with the registrar and ensure it’s accredited by CNAS.
  • Why It Matters:
    • Environmental Management: Indicates commitment to reducing waste and improving efficiency, though it is voluntary.

5. Product Test Reports

  • Purpose: Validates that your product meets required safety and performance standards.
  • What to Look For:
    • Specific Tests: Ensure the tests are relevant to your product category and specifications.
    • Accreditation: Confirm that tests are performed by accredited third parties.
    • Compliance: Verify that the tests meet the standards required for your home country’s regulations.
  • Why It Matters:
    • Regulatory Compliance: Ensures that your product can clear customs and meet import standards.
    • Quality Assurance: Confirms the product meets your quality requirements before mass production.

6. Chinese Manufacturer Product Brochure

  • Purpose: Provides an overview of the manufacturer’s product range and capabilities.
  • What to Look For:
    • Accuracy: Verify that the products listed are actually manufactured by the company, not just sourced from other suppliers.
    • Factory Visits: Confirm the authenticity of the brochure through factory visits and audits.
  • Why It Matters:
    • Avoid Misrepresentation: Prevent issues with trading companies posing as manufacturers.

7. Asking for Samples

  • Purpose: Allows you to evaluate the quality and consistency of the manufacturer’s products.
  • What to Look For:
    • Sample Quality: Check if the samples meet your quality standards.
    • Shipping and Logistics: Understand their shipping process, partnerships, and customs handling.
  • Why It Matters:
    • Verification: Ensures that the manufacturer can produce products to your specifications.
    • Consistency: Validates that the quality is consistent with your expectations.

To ensure you choose a reputable Chinese manufacturer, thoroughly verify their credentials and operational standards. By obtaining and scrutinizing the business license, bank account certificate, tax registration certificate, ISO certifications, product test reports, and samples, you can significantly reduce the risk of partnering with an unreliable manufacturer. Always cross-check the details with third-party sources and confirm the validity of certifications to ensure a successful and secure manufacturing partnership.

Final Steps to Choosing the Right Manufacturer

After narrowing down your options to a few potential manufacturers, making the final decision can still be challenging. Here are some key considerations and steps to help you make the best choice:

1. Evaluate Their Specialization

  • Specialization: Manufacturers who specialize in the type of product you want to produce are likely to have deeper expertise and more refined processes.
  • Considerations:
    • Product Complexity: A manufacturer with a specialization in similar products will better understand the nuances of production.
    • Expertise: Specialized manufacturers often offer better quality control and innovation.

2. Assess Their Export Experience

  • Export Markets: Manufacturers exporting to Western countries like the U.S. or Europe often adhere to higher standards of quality, safety, and regulatory compliance.
  • Considerations:
    • Standards Compliance: They are more likely to be familiar with international product safety, labeling, and packaging regulations.
    • Intellectual Property: Experience with Western markets often indicates a greater respect for intellectual property rights.
    • Logistics: They may have established processes for handling international shipping and customs clearance.

3. Align Philosophies

  • Management Philosophy: A manufacturer whose business practices and values align with yours can lead to smoother interactions and a better working relationship.
  • Considerations:
    • Business Ethics: Look for shared values in quality, sustainability, and customer service.
    • Communication Style: Ensure that their communication style and decision-making processes are compatible with yours.

4. Don’t Rush the Decision

  • Patience: Finding the right manufacturer can take time. Avoid rushing the process to prevent costly mistakes.
  • Focus on Value: Prioritize quality, reliability, and compatibility over just the lowest price. Choosing the right partner can prevent significant losses and complications.

5. Protect Your Intellectual Property

Before moving forward with production, take steps to safeguard your intellectual property (IP). This includes:

  • Non-Disclosure Agreements (NDAs): Draft and sign NDAs to ensure that your proprietary information is kept confidential.
  • Patents and Trademarks: Consider securing patents or trademarks for your designs and brand if applicable.
  • Legal Advice: Consult with an IP attorney to ensure that all legal protections are in place and that your rights are enforced.

6. Request Product Samples

  • Sample Quality: Ensure the samples meet your quality standards before placing a large order.
  • Production Validation: Use the samples to validate that the manufacturer can meet your specifications consistently.

7. Verify All Documentation

  • Certification Verification: Confirm that all certifications and documents are valid and accurate.
  • Due Diligence: Perform thorough background checks and audits to ensure the manufacturer is reputable.

8. Review Contract Terms Carefully

  • Contract Details: Review all contract terms, including payment terms, delivery schedules, and quality guarantees.
  • Legal Review: Have a legal professional review the contract to ensure that your interests are protected and that there are no unfavorable terms.

Here’s the blog converted to Canadian English:

How to Protect Your Intellectual Property Rights When Manufacturing in China

The step before full production is to get samples made of your products to truly test the manufacturer’s skills.

However, before you start sending your product design to manufacturers, you should do your best to protect your intellectual property rights (IP).

IP protection is the number one challenge for most companies operating in China. According to Forbes, IP theft costs the U.S. as much as $300 billion annually, accounting for 50-80% of intellectual property theft.

Among Europeans, the loss of IP in China has reduced potential profits by 20%.

In this section, we’re going to go over the different strategies you can use to protect your IP.

Non-Disclosure Agreement (NDA)

Once you’re at the stage where you have your product design and are left with a few different manufacturers who you’re excited about working with, you’ll need to send them your design file.

However, you don’t want to risk your design being leaked and exposed to everyone right away.

You should consider an NDA. The most important thing to know about NDAs is that they’re far more effective when signed before you reveal the information, rather than trying to get someone to sign one after they already have your product information.

NDAs are quick, inexpensive, and easy because they don’t require a lot of customization from company to company or product to product. It’s a good idea to include a provision for attorney’s fees and for injunctive relief. If they violate the terms, you can quickly stop them and recover your attorney’s fees in the process.

These provisions can make a violation less likely.

You should also consider having two copies made: one in English and one in Chinese. The Chinese version should be the official document because Chinese courts will be able to understand and enforce it more quickly. This also eliminates their argument that they didn’t know what they were signing.

Taking your time to craft your NDA can be effective in China for two reasons:

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  1. Chinese companies are similar to companies around the world—if they can avoid a lawsuit where the odds are against them, they will. Chinese courts are also familiar with NDAs and often enforce them.
  2. Asking a manufacturer to sign an NDA will reveal a lot about the supplier. If a manufacturer refuses to sign, it’s unlikely to be a manufacturer with whom you want to work. However, it is extremely rare for a company not to sign it.

Why Most NDA Agreements Don’t Work

The vast majority of NDAs used “quickly” by U.S.-based companies with their potential Chinese manufacturers are essentially useless. The main reason they’re unenforceable is that they call for disputes to be resolved in the U.S.

There’s a significant problem with this because Chinese courts do not enforce U.S. court judgments.

Even if your company were to win the case in your home country, there are no repercussions for the Chinese company unless they have assets in your country. And Chinese companies know this, so they can freely violate the NDA terms.

You shouldn’t just pull a U.S.-style NDA “off the shelf” when manufacturing in China; it’s not going to work. Your NDA doesn’t need to be complicated, but it does need to be done right. This is why you should consider creating an NNN Agreement.

Non-Use/Competition, Non-Disclosure, Non-Circumvention Agreement (NNN)

So, we’ve discussed why NDAs are great and not so great. It’s likely an NDA alone won’t completely protect your IP from Chinese companies. Here’s what you need: a China-centric NNN agreement.

Let’s discuss each section of an NNN Agreement:

First N: Non-Use/Competition

Non-use/competition means your Chinese manufacturer agrees, by written contract, not to use your idea/concept/product in any way that competes with you.

This has nothing to do with intellectual property rights and has nothing to do with trademarks, copyrights, patents, or trade secrets.

You’re protected because the Chinese manufacturer cannot use your work because they signed a contract agreeing not to.

Using a non-use/competition agreement means you may not have to look outside the contract to other areas of law for you and China’s courts to control your manufacturer.

Second N: Non-Disclosure

I won’t go into too much detail here; we’ve already discussed what a Non-Disclosure Agreement is above. But I will discuss a common issue that can arise and how you can help prevent it.

Chinese manufacturers rarely care about making your product design public. They typically want to use your idea for their own purposes. If you stop your Chinese manufacturer from using your IP, your clever Chinese manufacturer won’t directly breach the non-use agreement.

Instead, they’ll disclose your concept to someone in their “group” and deny having breached the non-use agreement because they did not directly make use of the information.

Because of this, it’s crucial to understand the type of group you are dealing with. You’ll want to make it clear in your contract that:

  • Disclosure is specifically prohibited within the group.
  • If there’s any infringement by any member of the group, the factory that made the disclosure is fully liable.

You may have to educate yourself further on this issue because there are different situations with different manufacturers. Chinese companies often don’t see disclosure to a member of their group as violating a non-disclosure agreement.

Some of the most common scenarios with Chinese manufacturers are:

  • It’s common for Chinese family members to own a sizable group of small-to-medium-sized companies and often view all of them as the same entity for disclosure purposes.
  • Many Chinese manufacturers’ subcontractors are constantly changing. Some are part of the family group, related by co-ownership or viewed as related due to their location. It’s common for manufacturers to argue they need to disclose the information to provide you with the cost for your product.
  • A large number of Chinese manufacturers are part of an extensive “group company” involving many subsidiaries owned by a single parent.
  • State-Owned Enterprises (SOEs) believe information can be shared freely between other state-owned companies. This is very common in sectors with a public service background: medicine, healthcare, and aeronautics. Because they all seek to benefit the public, they see nothing wrong with sharing your information with other SOEs.

Third N: Non-Circumvention

Adding non-circumvention is vital because your Chinese manufacturer knows you’re adding a big margin on top of what you’re paying them. Imagine this…

Your Chinese manufacturer contacts your customers and sells your product at the Chinese price! After they’ve gone through your customers, they start marketing and selling your product to the rest of the world. You’re in a nightmare situation!

A China-appropriate non-circumvention agreement is the best way you can help protect yourself against this.

Drafting an NNN That Works in China

You might be thinking, “This is all great information. But how do I make sure it’s enforceable in China?” Here’s how:

Drafting an NNN agreement that is enforceable in China means that Chinese law is the governing law, Chinese is the governing language, and exclusive jurisdiction is in a Chinese court with jurisdiction over your manufacturer.

You want to use a China-focused approach because, in the case of infringement or circumvention, you need to move quickly against your manufacturer. Generally, any other approach will make the agreement unenforceable or delay enforcement to the point of making it useless.

Here are some basics you should follow:

  • Provisions that provide for U.S. jurisdiction render your agreement unenforceable in China, making it useless.
  • American Arbitration awards are technically enforceable in China, but their courts have a poor record of enforcing foreign arbitration awards. Chinese courts believe disputes with Chinese companies should be resolved in China.
  • Arbitration in China is subject to delay and uncertain enforcement. The panels have no power to seize assets or take action to enforce your manufacturer to stop its infringement.
  • Chinese law does allow for foreign law to govern a contract. However, you’ll be required to prove every element of your law. And because the interpretation of foreign law is almost always subject to dispute, it can lead to long delays.
  • Chinese law does allow for contracts in English; however, many Chinese courts will not deal with foreign language documents. When they do, they use a court-appointed translator, and disputes over translation are common, leading to long delays.
  • The process of taking legal action must occur in the court with jurisdiction over your manufacturer. This is usually the city where they’re registered or do business. Anything that provides for jurisdiction in another court will be ignored.

You’ll need to write an NNN Agreement that actually makes your Chinese manufacturer fear breaking the contract. Use the information above to make sure it’s enforceable, then ensure it provides for contract damages in a specific monetary amount for every act of breach.

Using a contract damages provision offers you two main benefits:

  1. It forces your Chinese manufacturer to realize they will face real and quantifiable consequences.
  2. A specific monetary amount provides a Chinese court with the basis for prejudgment seizure of assets.

Your NNN agreement must include a sum certain contract damage provision which a Chinese court can, and will, enforce by allowing seizure of your manufacturer’s assets.

However, it’s vital you set the contract damages at an amount that reasonably substitutes for the damages if they breach your agreement. The Chinese legal system doesn’t allow for punitive or extensive consequential damages.

When approaching a Chinese manufacturer with a China-centered NNN agreement, you’ll likely experience one of these three responses:

  1. They’ll refuse to sign. This is a positive reaction because these are the manufacturers who want to steal your information. You’ll know not to continue with this choice.
  2. Some Chinese manufacturers will have a serious discussion with you about what they believe should be excluded from the NNN agreement. This should be seen as a positive reaction because it tends to lead to productive talks regarding technical issues.
  3. The majority of Chinese manufacturers will accept the NNN agreement and treat it seriously. This doesn’t mean they’ll stop bad practices and begin good ones. But it means if they do violate the terms, litigation isn’t required. Often, referencing the NNN agreement and the threat of litigation/asset seizure is enough to force the manufacturer to stop.

Now, what I want to stress is that this information you’ve read is the result of extensive research; we’re not lawyers.

If you want to find out more or need a service to help you with creating an enforceable NNN, check out ChinaLawBlog.

They have a wealth of experience and knowledge when it comes to creating China-centered NNN agreements.

Register Your China Trademark

A common mistake made when manufacturing in China is believing your patents and trademarks are valid. They’re not. Patents and trademarks are territorial and will only protect your intellectual property in the country where they’re registered.

I highly recommend you register your trademark in China, and you do it as soon as possible.

If you don’t, it could have serious consequences:

  • You could be stopped from selling your products under that trademark in China if it’s registered by someone else.
  • You could be prohibited from manufacturing your products under that trademark by an original entrusted Chinese manufacturer, even if you don’t plan to sell your products in China.
  • Without trademark registration in China, you can’t use ® on your products you intend to sell in China.
  • Your Chinese manufacturer or trading partner could be barred from exporting products by the trademark owner.
  • If someone registers your trademark first, you may have to buy it off them or face long and costly legal proceedings against them.
  • Other companies could use your brand on their products. If you haven’t registered your trademark, it’s very hard for you to prevent this.

China’s First-to-File Rule

In many countries, if you haven’t registered your trademark, you may still have a legal claim over that trademark if you can show the reputation your business has gained from using it in the past.

However, in China, it’s different. Prior usage is not considered within the trademark examination process. China uses a first-come, first-served rule: the first person to file for a particular trademark becomes the owner if their application is successful.

Chinese Characters

You’ll need to secure the trademark of your brand in English, Chinese characters (translated), and transliterated form.

Difference Between Translation and Transliteration

If you do not use a Chinese version of your brand, your distributors, manufacturers, and even customers will start using a Chinese name. Someone could then register this name, blocking you from marketing in China.

You should consider a Chinese name or transliteration for your brand at an early stage. And you should get a branding consultant or lawyer to inform you of the different meanings for the Chinese characters.

In transliteration, after your trademark has been translated into a Chinese name, an English version is created. E.g., Penfolds has been transliterated to Ben Fu.

Perform Research

Researching and selecting a suitable brand is important for marketing, but it’s more crucial from a legal perspective. You need to ensure you’re not infringing on someone else’s registered trademark.

How to Check for Similar Trademarks in China

The Chinese Trademark Office provides a free search for existing trademark applications and registrations. The only downside is that this site can only be properly viewed if your computer has Chinese simplified characters installed. And you’ll need to be able to read Chinese.

You may need some help with this bit. It’s a good idea to seek professional advice.

What You’re Not Allowed to Include in Your Chinese Trademark

  • Names or emblems of a country or international organization.
  • Words or symbols that discriminate against any race.
  • Words that could mislead the public about the quality or origin of your goods.
  • Foreign geographical names well known to the public.
  • Generic names or descriptive words of your (or any) goods.

A big issue you may face is that trademarks cannot be detrimental to socialist morals, customs, or have other unhealthy influences. This can be very different or broader than what most Westerners might think. So, I recommend you seek advice from Chinese trademark counsel or lawyers.

Filing Your Trademark Directly in China

Filing your application through the Chinese Trade Marks Office (CTMO) is generally referred to as direct filing. You should note that filing this way means your date of application becomes your date of priority.

Having an earlier filing date can be crucial if someone else is applying for the same trademark due to China’s first-to-file rule. I recommend using an IP professional experienced in Chinese trademark law or a reliable agent in China who specialises in intellectual property.

The Benefit of Filing Direct

When you file directly, you can nominate your own subclasses. It’s important to classify your proposed goods and services correctly in your Chinese trademark application, so specialist advice should be sought as early as possible.

If the names of your goods or services are not included in the International Classification and the List of Acceptable Names of Goods and Services, you will only get one chance to amend before your application is rejected.

If your amended names are not acceptable to the examiner, your application will be rejected, and you will need to re-file – losing your original priority date.

What You’ll Need

  • Your (the IP owner’s) name and address, including a Chinese version of the name.
  • A sample of your trademark: a high-quality representation of your trademark is needed, as well as the meaning of the mark (if any).
  • Classes and descriptions of goods/services on which your trademark is used. It’s recommended you use the names of goods/service items in the International Classification and List of Acceptable Names of Goods and Services.
  • Power of Attorney: This should be signed by the applicant; notarization or legalization is not required.
  • If applying as a company, you’ll need the Certificate of Incorporation.
  • If applying as an individual, you’ll need a copy of your passport or photo ID card.
  • Letter of Consent (needed if your trademark is a picture or portrait of an individual who holds the rights to the image).
  • A copy of the certified copy of the first foreign application (if your application claims foreign priority).

The Examination Process

The CTMO will start by checking all of the required information and documents. They will then embark on a detailed examination to identify any conflicting applications or registrations and assess whether your trademark meets the requirements.

This process can take up to 9 months, culminating in either the CTMO rejecting your application or providing a preliminary approval, which allows your application to move to the next stage: the opposition period.

The Opposition Period

This is a 3-month period (after you’ve received your preliminary approval) during which other companies or individuals can challenge your trademark.

If an objection is raised and the CTMO rejects it, the decision is final.

However, if the objection is accepted, you can request a review from the Trademark Review and Adjudication Board (TRAB). This process can take 6-12 months.

If your application proceeds smoothly without any opposition, you can expect the entire process to take 12-15 months from filing to receiving your Certificate of Registration. The registration is valid for 10 years, after which you can renew it.

Reasons Your Trademark Can Be Cancelled

  • It was acquired fraudulently.
  • You haven’t used it for three consecutive years from the date of registration.
  • It becomes the generic name for the goods or services in its class.
  • Changes are made to the trademark without approval from the CTMO.
  • Changes are made to the address of the person who holds the trademark without approval from the CTMO.

How to Protect Your Molds and Customized Tooling

If your Chinese manufacturer needs to create or buy tooling that is customised for your product, you risk them keeping and using your mold to supply (or become) your competition.

Fortunately, there are a few tactics you can use to help prevent this:

Mark Your Molds

You should consider making your molds easily identifiable by etching or engraving (in Chinese) that they’re your property. If possible, do this in a conspicuous location to deter others, and in a hidden location to deter those who might try to remove it.

Get Your Molds Wrapped Between Production Runs

During the final inspection of your products (before they’re shipped out), your inspector can wrap the molds using proprietary adhesive tape, and then place a seal or proprietary sticker on the wrapping.

You should instruct your manufacturer to only unwrap the package when the next production batch is to take place. Before they unwrap your mold, they must send a photo of the whole package with the day’s newspaper next to it to prove the date.

Transfer Your Molds to a Separate Location Between Production Runs

The most straightforward way to avoid your manufacturer using your molds is to have a reliable third party in China keep them between production runs. Ensure that any ownership terms regarding the mold are clearly stated in your sales agreement.

Consider the following:

  • Ownership terms
  • Maintenance costs and terms
  • Number of units the mold should be able to produce
  • Compensation terms (if the mold breaks before a certain number of units have been produced)

Other Ways to Reduce Your Risk

Use Codes

Look for ways to encrypt important information on technical files. For instance, a German company places a code on each drawing, such as a code that means “add 11% to all measurements.”

Break Up the Manufacturing Process

You could design your product in such a way that it’s impossible for one supplier to make the whole product. This can be done by creating two parts that control each other.

The downside is that this is only feasible for certain products with embedded electronics, not for garments or classic furniture.

Provide Your Country’s Customs with Information

While this won’t stop a manufacturer from recreating your product, it will make it harder for them to profit at your expense.

Some countries take fighting counterfeits very seriously. If you can provide information about the importing channel where the copies enter your country and if you’ve registered your IP, you might be able to block the containers.

Pre-Production: Getting Your Product Samples

Once you’ve selected the Chinese manufacturers you’d like to work with and have implemented your IP protection, it’s time to start the pre-production process.

Getting potential manufacturers to create pre-production samples is essential for testing both your design and the manufacturer’s ability to produce it. If you don’t manage this process properly, it can cost you months, sometimes up to a year.

Your first task is to create sample order terms. Well-drafted sample order terms can save you thousands in development costs and prevent delays caused by constant revisions.

Drafting Your Sample Order Terms

Product Details

  1. Design File

Since Chinese manufacturers are primarily OEM suppliers (custom products), they’ll expect you to provide all relevant product information.

Include the following:

  • Product Description: A detailed overview of what your product is intended to be. It should be clear enough that anyone reading it can understand what your product is and what’s involved in making it. Include:
    • Why it’s needed
    • What it’s made of
    • What it will look like
    • How long it should take to create
    • What the acceptance criteria are
    • How those criteria should be met
  • Product Functionality: A description of how your product should function in operation, including its limitations.
  • 3D CAD Files: CAD stands for Computer-Aided Design. A 3D model contains all of the dimensional data for your product, even if it’s not displayed on the screen. Your manufacturer will be able to rotate and view your product from any angle, which helps in understanding physical volume, geometry, and ordering raw materials. Popular programs for creating 3D CAD files include CATIA, Pro/ENGINEER, and SolidWorks. Ensure you check which formats your manufacturer can use, as different processes require different file formats. For instance:
    • SLS (Stereolithography) requires STL file format.
    • CNC machining requires IGS file format (based on the IGES standard: Initial Graphics Exchange Specification).
  • 2D Technical Drawing: 2D technical drawings are crucial as they communicate the detailed specifications of how your product should be manufactured. These drawings are legally binding as they specify what you want your manufacturer to produce. Include the following elements:
    • Title Block Information: Includes the company who owns the design, designer’s name or initials, drawing checked by name or initials, identification number or part number, product name or part name, date of release, and revision level.
    • Product Drawing: Show your product from multiple views, projections, and viewpoints, including sectional views for detailed information.
    • Dimensions: Control the feature-of-size with precise measurements.
    • Tolerances: Define the upper and lower limits for dimensions to guide the manufacturer. For example, a dimension with tolerance might look like “24.1 ± 0.01” indicating an acceptable range.
    • Critical to Quality (CTQ) Information: Include details such as surface finish, colour, heat treatment, and other attributes critical to quality that are not related to dimensions. Clearly highlight CTQ information on your technical drawing, using a key or symbol system.
  • Bill of Materials (BOM): Your BOM is a detailed list of parts, items, assemblies, and sub-assemblies required for your product. It’s essentially a recipe and shopping list for your manufacturer. Include:
    • BOM Level: Assign numbers to each part or assembly to detail its position in the hierarchy.
    • Part Number: Assign numbers to each part for easy reference. Avoid duplicate part numbers.
    • Phase: Record the stage each part is at in its lifecycle (e.g., ‘In Production’ or ‘Unreleased’).
    • Description: Provide a detailed description of each part.
    • Quantity: Record the number of parts needed for each assembly.
    • Unit of Measure: Specify the measurement for each part.
    • Reference Designators: Include reference designators for printed circuit board assemblies (PCBAs) if applicable.
    • BOM Notes: Include relevant notes for clarity.

Include as much detail as possible, including non-modeled parts like glue, wires, and labels. Ensure you manage different versions of your BOM to avoid confusion.

  • Colour Codes: Use standardized colour codes such as Pantone or RAL to ensure exact colour matching. Standardized codes ensure consistency and can accommodate special colours, including metallics and fluorescents. Even white has variations, so specify the exact code.
  • Test Requirements: Define the required tests for your product, including pre-build, in-process, and end-of-line testing. This should be specified clearly to:
    • Pre-Build Testing: Check specific functions, such as lighting, to ensure they work correctly.
    • In-Process Testing: Test partially assembled products to ensure functionality at critical stages.
    • End-of-Line Testing: Test finished products to verify they meet acceptance criteria.

Establishing a thorough testing process throughout manufacturing is crucial. Catching issues early will save time and costs compared to reworking fully assembled parts later.

  1. Product Safety Standards and Substance Restrictions

Before your manufacturer can begin creating your samples, you must communicate all technical standards and substance restrictions.

If possible, you should have your sample product submitted for compliance testing once it’s complete. However, this isn’t always feasible for several reasons:

  • Apparel & Textile Products: Some Chinese manufacturers may not be able to source compliant fabric and components in small quantities. They might need to create a sample for demonstration purposes only.
  • Electronic Products: Your Chinese manufacturer may struggle to obtain RoHS (Restriction of Hazardous Substances) compliant PCBs (Printed Circuit Boards) and other components for your sample. They may also lack the equipment to test for EMC (Electromagnetic Compatibility).
  • Children’s Products: Similarly, your manufacturer might not be able to source compliant materials and components in small quantities, leading to samples created for demonstration purposes only.

You must communicate all applicable standards and regulations to your supplier. However, don’t expect, given these constraints, that your Chinese manufacturer will be able to produce a fully compliant sample.

  1. Product Packaging & Labeling Requirements

Whether you’re producing an OMD (private label) or OEM (custom designed) product, you need to include the following:

  • Artwork Files (.ai format)
  • Packaging Design File (.ai format)
  • Bill of Materials (BOM)

For OMD (factory standard packaging with your own artwork), you should be able to request an artwork template from your manufacturer.

Chinese manufacturers expect you to provide all details. Ensure your packaging artwork is compliant with all applicable labeling requirements, which depend on your market and product. Here’s a detailed guide:

Product Packaging Design: Custom Designed Packaging

Custom packaging can be complex. Design the packaging according to the product’s shape and dimensions. Never rely on your manufacturer to make final adjustments. If you lack experience, consider professional help. If you proceed yourself, keep track of:

  • Material
  • Lock type
  • Surface lamination
  • Thickness
  • Outer Dimensions
  • Inner Dimensions
  • Printing
  • Pantone Colours

Custom packaging will require additional tooling, adding to your total costs. However, these costs are generally quite low, often a few hundred dollars.

Product Packaging Design: Factory Designed Packaging

If you lack experience, using factory-designed packaging can be advantageous. The design is tested and based on your product’s dimensions. The tooling is already covered by your manufacturer or its subcontractor, saving you time and money. You can still personalize the artwork and layout based on the template provided by your manufacturer.

Labeling Requirements

Most countries have legal requirements for product labeling. Labels provide information such as:

  • The manufacturing country
  • Compliance with legal safety requirements
  • Size, material, and other general product information
  • Warning labels and user instructions

Requirements vary by product category. Ensure you understand and meet the specific labeling requirements for your product. Do not rely on your Chinese manufacturer to ensure compliance with labeling requirements.

How to Communicate Your Labeling Requirements to Your Manufacturer

Once you’ve identified the necessary labeling requirements, incorporate them into your label design. Chinese manufacturers commonly work with .eps and .ai files. Ensure your manufacturer knows:

  • Label Dimensions
  • Label Material/Print Type
  • Label Colours

It’s also good practice to provide drawings showing the exact position of labels on the packaging.

Labeling Requirements in the U.S.

In the U.S., most products must carry a Country of Origin Label. For products manufactured in China, this should be labeled as:

  • Made in China
  • Made in PRC

The label must be visible on the product, packaging, or both. The Country of Origin Label cannot be hidden.

Exceptions exist, such as for watches, which can be labeled according to the origin of the movement. Failure to properly label your product may result in your product being returned by customs or fines if sold non-compliantly.

CA Prop 65

California Proposition 65 restricts over 800 substances. Compliance is mandatory if selling to consumers in California. Options for compliance include:

  • Ensuring your product meets the standards through laboratory testing.
  • Affixing a “warning label”: WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

The second option isn’t ideal.

Apparel & Textile Labeling

These must comply with FTC (Federal Trade Commission) requirements, including:

  • Fiber Composition
  • Care Labels
  • Size
CPSIA (Consumer Product Safety Improvement Act)

This regulation applies to toys and children’s products, requiring a “tracking label” and possibly user instructions and warning labels.

FCC (Federal Communications Commission)

The FCC mark indicates compliance with FCC part 15 Subpart B, which regulates electronic products. Research the specific FCC labels applicable to your product.

UL (Underwriter Laboratories)

UL standards, mainly for electronic products, are not mandatory but are seen as a mark of quality.

Labeling Requirements for the EU (European Union) CE Mark

The CE mark indicates compliance with one or more EU directives, including:

  • Low Voltage Directive
  • RoHS
  • EMC Directive
  • EN 71 Toy Safety Directive
  • Machinery Directive

The CE mark is found on various products, such as watches, bikes, and laptops. Apparel and textiles do not require CE marking.

WEEE Mark (Waste Electrical and Electronic Equipment Directive)

This mark is mandatory for electronic products and indicates separate storage for electronic waste.

Apparel and Textiles Labeling

For clothing sold in the EU, care instructions and fiber composition must be provided in the target market’s language. There is no mandatory sizing system at the time of writing.

Labeling Requirements in the United Kingdom

As of the writing, the UK remains part of the EU. Post-Brexit, it’s likely that UK policies will continue to align with EU requirements. Keep updated on any changes if you plan to import and do business in the UK.

Labeling Requirements in Australia and New Zealand

For products imported into Australia and New Zealand, certain safety standards and labeling requirements apply. Examples include:

  • Toys & Children’s Products: Various categories including toys for young children, inflatable toys, and prams.
  • Sports & Outdoor Products: Items like soccer balls, portable swimming pools, and exercise equipment.
  • Textiles & Accessories: Items such as sunglasses and clothing.
  • Vehicles, Accessories, Parts & Tools: Includes items like vehicle ramps and motorcycle helmets.
  • Home & Furniture: Products like bean bags and blinds.
  • Other: Items such as hot water bottles and cosmetics.

What if Your Products are Labeled Incorrectly

Incorrectly labeled products cannot be legally sold. Customs will have the right to return non-compliant products to China. Selling non-compliant products can result in hefty fines. Clear communication with your manufacturer is essential.

Final Word on Your Design File

Avoid shortcuts. Ensure all required information for production and packaging is included. Use additional notes to clarify key areas and critical-to-quality aspects. Don’t hesitate to ask questions and confirm details with your Chinese manufacturer to ensure they understand every requirement.

Sample Order Terms

  1. Production Time & Revisions

When discussing with your manufacturer, they might assure you they can produce the exact sample you envision. However, it’s common for samples to require multiple revisions.

Depending on your product’s complexity, anticipate needing two or three revisions. You don’t want to find yourself in a position where your manufacturer demands additional payment due to their failure to meet your specifications.

Include these terms to protect yourself:

  • The manufacturer must produce an unlimited number of sample revisions if previous sample batches do not comply with the product specifications and quality requirements outlined in this document.
  • The manufacturer may not request additional payments from the buyer unless the buyer makes changes to the product designs, materials, quality requirements, or compliance requirements.
  • Pre-Production Sample Revision Time:
    • 1st Sample: XX days
    • 2nd Sample: XX days
    • 3rd Sample: XX days
  • If the manufacturer fails to produce an acceptable sample after X revisions, the buyer may request a full refund ($XXX) from the manufacturer.
  • If the manufacturer fails to produce samples within the time limits set under ‘Pre-Production Sample Revision Time’, the buyer may request a full refund ($XXX) from the manufacturer.

The aim of these terms is to:

  • Ensure compliance with all design requirements and specifications.
  • Minimize the number of revisions needed, thereby speeding up the development process.
  • Limit the time spent on producing each sample revision.

These terms become void if you change specifications after your manufacturer begins work on your pre-production samples.

Every time you receive a sample product, conduct thorough quality checks. Evaluate:

  • Materials and components
  • Assembly and workmanship
  • Size, weight, and other measurements
  • Colours, finishing, and overall appearance
  • Labeling, logo, tags, stickers
  • Packaging: retail packaging, cartons, shipping marks

Test the sample as if it were the final product. Collaborate with your manufacturer for any necessary amendments: take pictures or videos, and keep detailed notes. Send copies of all documentation back to your manufacturer along with the sample.

Testing is crucial for identifying issues with your product and avoiding unpleasant surprises during full production. Ensure your manufacturer clearly understands the requirements.

  1. Mold and Tooling Ownership

For custom-designed products, injection molds and other tooling are often required and can constitute a significant portion of your product development cost.

To address potential issues with tooling ownership, include these clauses:

  • All tooling (as listed below) is the property of the buyer and may not be used in production for the seller (manufacturer) or its other customers (domestic or international) without the buyer’s written approval.
  • The tooling may be transferred to the buyer or its representative in China at any time. Upon request, the seller must send the tooling to the buyer within 3 working days. The buyer is responsible for all transportation costs (maximum $XXX).
  1. Subcontracting

The purpose of pre-production samples is to assess the manufacturer’s ability to produce your product. If the manufacturer subcontracts your sample production to another factory, you may face quality issues during full production.

To prevent this, include the following term:

  • The seller may not subcontract the sample production to any other party or company (excluding procurement of components and materials).
  • The pre-production sample must be made at the manufacturer’s production facility at the following address: [Insert Address].
  • The buyer, or its representative in China, may inspect the seller’s facilities without prior notice to ensure sample production is occurring at the specified address.
  • Failure to comply with these subcontracting terms will result in an immediate refund ($XXX).
  1. Payment Terms

For high sample costs, you’ll often need to pay 100% of the cost upfront. For more complex designs, costs can reach thousands or even tens of thousands of dollars.

To manage risk, apply these payment terms:

  • 40% Deposit before production of tooling and pre-production samples.
  • 60% Balance after the buyer’s (you) written approval of tooling and pre-production samples.

NDA/NNN Attachment

As previously discussed, protecting your intellectual property with NDAs (Non-Disclosure Agreements) and NNN (Non-Disclosure, Non-Use, Non-Circumvention) Agreements is crucial.

Attach your agreed NDA/NNN document to your sample order terms.

Get Extra Protection with a Sales Agreement Contract

Before proceeding with full production and finalizing your purchase order, create a sales agreement contract. This can safeguard you against a range of common mistakes and issues when working with a Chinese manufacturer.

Why It’s Important:

  • Crystal Clear Product Specifications: Misunderstandings about materials, design, components, and colours often lead to issues. Specifications can be lost in translation through or Skype. Sales managers may confirm orders that the manufacturer can’t fulfill. Avoid relying on manufacturers to “fill in any gaps” in your specifications, as this can lead to undesirable substitutions or quality issues. Your sales agreement should clearly detail all product specifications, colours, logos, materials, components, and dimensions. Attach sample photos or copies to clarify details.
  • Compensation: Manufacturers may promise competitive pricing and high quality to secure your business, then cut corners during production. Include terms in your contract for:
    • Specification of unacceptable defects and damages.
    • Compensation for damaged or defective products and the time frame for resolution.
    • Manufacturer cannot request full payment until products pass quality inspection.
    • Manufacturer will refund your deposit if quality inspection and/or product testing fails.

Clear compensation terms will signal to your manufacturer that non-compliance carries serious consequences. Never pay the final amount before production; withhold payment until your products pass quality control or testing.

  • Avoid Delays: Include a late delivery clause that becomes active after a specified number of days from the deposit date. Typically, this is the stated production time plus 7 days. Specify a monetary amount (commonly 1% of the total value) to be deducted from the final balance for each day the order is delayed. This clause encourages your manufacturer to prioritize your order.

Be Taken Seriously: Chinese manufacturers are accustomed to signing agreements with new buyers. Presenting a sales agreement demonstrates organization and seriousness.

Quality Control Plan

A quality control plan sets your expectations before full production begins. There are two types:

  • Quality Control Plan to Include in a Contract: Defining this with your manufacturer can save time and money. Include:
    • Timing of Inspections: You have the right to send a representative to inspect the factory at any time.
    • Communication of Status During Production:
      • The manufacturer should you 3 days before receiving the main materials/components and confirm on the day they arrive at the factory.
      • They should you 3 days before starting production and confirm on the start day.
      • They should you 3 days before the first finished products come off the line and confirm on the day it happens.
      • They should you 3 days before 100% of your shipment is finished and 80% is ready to ship, then confirm on the day it happens.
      • They should you each time products are sent for testing.
    • Quality Control Activities:
      • You reserve the right to perform product inspections (random inspections based on ISO-1 standard, with AQL of 0% for critical defects, 2.5% for major defects, and 4.0% for minor defects).
      • The manufacturer must send two samples to a specified laboratory for required tests to comply with consumer safety laws of the importing country. These samples should be from bulk production.
    • Failed Tests:
      • If products fail inspection or lab tests, the manufacturer must contact you within 24 hours with a detailed explanation.
      • If shipment is delayed due to unacceptable quality, the manufacturer bears the consequences.
      • If inspection is refused, you can request a re-inspection at the manufacturer’s expense.
      • Even if all inspections and tests pass, the manufacturer must wait for your agreement to ship and remains liable for compensation for any defects not detected by inspections or tests.

Production Control Plan

This document helps you:

  • Identify each process step and its criticality.
  • Define quality control checks, methods, frequency, and recording.

Prepare these documents, and consider visiting the factory or having a trusted representative explain them to ensure they’re properly implemented.

By taking these steps, you can better manage the manufacturing process, mitigate risks, and ensure that your product meets your standards and expectations.

  1. Shipping: Ocean vs. Air Freight

You’ll face a choice between ocean or air shipping. Which option is best? The right choice depends on various factors including cost, speed, reliability, and environmental impact.

Cost

Typically, shipping by ocean is cheaper than air freight. However, the cost can vary based on how you are charged.

Airlines bill you by chargeable weight, which is calculated from a combination of the weight and dimensions of your shipment.

Ocean carriers charge based on container size. The most common containers are 20’ and 40’. While weight can be a factor, charges are usually based on the shipment’s volume.

For very large and heavy shipments, ocean freight is generally more economical. For smaller shipments, the cost difference narrows, and sometimes air freight may end up being more cost-effective.

You also need to factor in destination charges. Regardless of whether you choose air or ocean, customs and destination fees apply. While ocean freight is often cheaper, warehousing fees at seaports tend to be higher compared to airports.

To calculate shipping costs, consider using tools like Universal Cargo.

Speed

Air freight is significantly faster. If time is critical and you’re on a tight deadline, the higher cost of air freight might be justified. Ocean freight can take around a month to arrive, compared to just a few days by air.

However, shipping technology is improving. Ships are becoming faster, and new canals are shortening routes. Some shipments are now delivered in as little as 8 days.

Reliability

Air freight generally has the edge in reliability. While flights can be delayed due to weather or other factors, airlines maintain tight schedules with daily flights between major cities. If your cargo misses a flight, the delay is usually minimal.

Conversely, ocean carriers are known for less reliable schedules. Ships can fall behind schedule, and a missed cutoff can result in a longer delay, as many operate on weekly schedules.

Environment

Ocean freight is more environmentally friendly. Air freight has higher carbon dioxide (CO2) emissions; for example, 1,000 kilograms of air freight emits about 500 grams of CO2 per kilometre. In contrast, ocean freight emissions are significantly lower, averaging 15 grams of CO2 per kilometre.

  1. Shipping: Choosing Your Broker & Freight Forwarder

When manufacturing in China, hiring a customs broker and a freight forwarder is essential.

  • Customs Brokers (or customs agents) are licensed individuals or firms who facilitate the entry and clearance of your products through customs.
  • Freight Forwarders handle the logistics of assembling, collecting, and consolidating shipping and distribution, especially for less-than-truckload (LTL) shipments.

To choose the right brokers and forwarders, consider these tips:

  • Find a broker who specializes in or has experience with your products or similar ones.
  • If you need to clear goods through multiple ports, hire a broker with offices in those locations.
  • Ensure the broker or forwarder is fully automated and has the connectivity necessary to work with you effectively.
  • For freight forwarders, request and review a copy of what was filed in the Automated Export System (AES) on your behalf. Audit the information and correct any errors promptly.
  • Customs brokers should have access to local customs systems, web portals, and cargo tracking sites, and should be able to communicate effectively via , , and fax.
  • Ask for references from previous customers and seek unbiased feedback from ocean and air carriers.
  • Draft a written agreement outlining the scope of work, fee structure for each service, operational procedures, and contact points. Review and adjust the agreement periodically.
  • Expect and plan for potential delays. If issues persist beyond one month, reassess your situation.
  • If problems arise, arrange a meeting after two weeks to address them.
  • While mistakes can occur, unresponsiveness, rude behaviour, and improper conduct should not be tolerated.

A well-chosen broker can significantly streamline your customs processes and avoid delays, errors, and fines. Take your time to select the right partner and do thorough research.

Full Production

Once you’ve tested your sample and are satisfied with the result, it’s time to place your order and enter the full production phase.

You’ll need to create a purchase order (PO) form. Relying solely on a proforma invoice from your manufacturer could be risky, as it might indicate inexperience on your part and doesn’t give you control over the details.

A well-drafted PO ensures you control all aspects of the order. Include all crucial information and reference any necessary documents your manufacturer needs to follow.

When preparing your PO, consider local holidays and customs that might impact your order and delivery.

Here’s what to include:

  • Full contact information for the person managing the order in your organization.
  • Complete manufacturer company details.
  • Beneficiary bank account information.
  • Unique PO number, PO date, and any corresponding customer PO number (if applicable).
  • List of products with ordered quantity, unit price, and total price.
  • Product specifications, including design details, labelling, and packaging.
  • Terms of purchase: currency, incoterm, loading and receiving ports, promised shipment date, payment terms, and penalties for late shipment.
  • Reference any quality control plans, NDAs, or other important documents in the PO.
  • Most importantly, have the PO stamped with the Red Round Chop and signed by the general manager.

End Result: Your Very Own Product

Manufacturing your own product in China can be challenging and time-consuming. However, as you progress through the process, things will become easier and less intimidating.

With the knowledge gained, you should be well-prepared for what to expect. And remember, when you finally receive your product, the sense of accomplishment will be well worth the effort.

Contact us to discuss your requirements of OEM ODM Cosmetics. Our experienced sales team can help you identify the options that best suit your needs.